Privacy Policy
Introduction
This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information when you use The Mubbles, located at https://themubbles.com/
Information We Collect
Contact Form
When you use the contact form on our website, we collect the personal information you provide, such as your name and email address, The name(s) of children, which you provide with the consent of an over-18 parent or guardian. This information is used to respond to your inquiries and manage your requests.
Consent for Sharing Photos
If you provide photos via the contact form, these may be shared on social media platforms, provided you have given explicit consent by ticking the consent box. Without this consent, any photos submitted will not be shared and will be securely deleted after handling your request. The collection of children’s names is specifically done with the consent of parents or legal guardians, in compliance with data protection laws.
Analytics
We use Plausible Analytics to measure traffic and visitor behaviour on our website. Plausible is a privacy-friendly analytics tool that does not use cookies and does not collect personal data. The information captured by Plausible helps us improve our website and enhance user experience.
Use of Information
The information we collect is used in various ways:
To provide, operate, and maintain our website
To improve, personalise, and expand our website
To understand and analyse how you use our website
To develop new products, services, features, and functionality
To communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
To send you emails
To share user-submitted photos on social media (only if explicit consent is provided)
Data Protection
Snack Productions Ltd is committed to protecting your personal information and implementing appropriate technical and organisational measures to ensure a level of security appropriate to the risk.
Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements). Photos submitted via the contact form are only retained for the purposes for which they were submitted and are deleted securely after they are no longer needed.
Compliance with GDPR
Snack Productions Ltd is compliant with the General Data Protection Regulation (GDPR). We are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection
Additionally, as part of our compliance, we offer the following rights to all our users, as mandated by GDPR:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us via our contact page at https://themubbles.com/contact if you wish to make a request.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact us
If you have any questions about this Privacy Policy, please contact us through our website at https://themubbles.com/contact.
